Support & Help Center
How can we help?
Find quick answers below, or reach out and we'll get back to you.
Enrollment & Pricing
Who are the courses for?
Parents, educators, advocates, mentors, related service providers, community leaders, and organizations supporting students with disabilities.
When does the cohort begin?
The August cohort opens now for Founding Members; courses officially launch in September.
How long do I have access?
Founding Members receive lifetime access, including all future course updates.
When does Founding Member pricing end?
Founding Member pricing ends August 15. After that, regular tuition applies.
Reservations & Refunds
Can I reserve my seat?
Yes — reserve with a fully refundable $30 deposit and pay the remaining Founding balance later.
Are payments refundable?
Your $30 reservation is 100% refundable through August 1 and is applied toward tuition.
How do I request a refund?
Contact us through the Contact page and we'll process eligible refunds promptly.
How do I pay the remaining balance?
We'll email you a secure checkout link and reminders before public enrollment opens.
Account & Technical
How do I access my course?
After enrollment you'll receive login details. Sign in any time from the Login page.
I didn't receive my confirmation email.
Check your spam folder. If it's not there, contact us and we'll resend it.
Are courses mobile-friendly?
Yes. UnityEd courses are fully responsive and work on phones, tablets, and computers.
Still need help?
Our team is glad to assist with anything not covered here.